FAQs

Our leasing office is open Monday – Friday, 8AM – 4:30PM. Contact us at 585-775-0272 for assistance.

We are located at 1530 and 1550 Empire Blvd in Webster NY 14580 which is close to Plank Road. Our Leasing Office address is 1530 Empire Blvd and the building number is 2. When you arrive to the building number 2 main entrance, look on the directory and select the Leasing Office to reach our Property Manager.

Yes, we provide in-person and virtual tours. Schedule a tour by calling us or using the booking form on our website.

Applications can be submitted online via our website or in person at the leasing office.

Applicants need to provide a valid photo ID, proof of income, meet income, rental, and credit qualifications. We will perform both a credit and background check.

Yes, there is a $20 application fee per applicant. It is due prior to screening credit and background and is not refundable. Once an application is approved a holding fee of $300 is required within 2 days of application approval to reserve an apartment. At the time of move in the holding fee will be applied to 1st months rent. If the move in does not occur the holding fee is forfeited and non-refundable.

Typically, applications are processed within 48 Hours, depending on the verification process.

No, we do not offer a waiting list. We have many different style apartments and different price points move-in ready now. All of our apartments are brand new construction – take this opportunity to choose your apartment home from many and be the first to live in it!

Rent varies by unit size and features. Visit our website or contact us for current pricing and availability.

Base rent includes basic cable and internet, refuse, water and sewer. Residents are responsible to pay RGE directly for their electric (electricity, central air, heat).

A $300 holding fee is required upon application approval to reserve your apartment home. This fee is non-refundable after 48 hours of making the payment (weekend days and weekdays all count in the 48-hour policy). After signing the lease and on your move-in date, the $300 holding fee will be applied toward your rent due. If you do not sign the lease after 48 hours or do not move in, the holding fee is forfeited. No exceptions.

Other possible additional fees include Pet Fees, Pet Rent, Additional Storage Fees, Carport Space Fees, Late Fees. Contact our office for more details.

Yes, residents are required to obtain proof of renters insurance. Renters insurance may be purchased through the Leasing Office. Contact us for specifics.

• Landscaping
• Snow removal
• Full time, on-site
• Property Manager and Maintenance
• Butterfly MX entrance and intercom system (access the building by swiping on your phone, let visitors in, food deliveries, etc.)
• Ample parking, well lit and secure parking lot with cameras for your safety
• Outdoor spaces include a Patio (gas grill, firepit and furniture coming in spring 2026) and a Dog Park (coming in spring of 2026)
• Fitness Center available for all residents
• Additional storage and carports available for an additional fee

All Apartment's Feature:

• Stainless steel kitchen appliances (stove, refrigerator, dishwasher and microwave)
• Washer and Dryer in-unit
• Walk-in tiled showers with glass shower doors
• Solid surface Corian kitchen countertops
• Carpet in the bedroom(s)/office
• Laminate flooring in the entrance, hallways and kitchen
• Tile floors in the bathroom

For an additional amenity fee you can enjoy our highest end finishes including:

• Cathedral ceilings
• Ceiling fans in the Living Room
• High end bathroom floor tile and shower surround
• Rich, expresso colored kitchen cabinetry
• Rich, expresso colored laminate flooring in the entrance, hallways, kitchen and living room
• Upgraded kitchen backsplash

* Prices for the 4th floor apartments are as listed on the property map when you select the unit.

• Designated carport parking spaces will be available for rent in Spring 2026 for an additional $100 / month.

* Carport leases must be coterminous with your lease term and are not available for short term leasing.

• Additional storage on the 1st floor will be available for rent in January 2026 for an additional $75 / month.

Yes, we are a pet-friendly community. Restrictions and fees may apply; please review our pet policy.

Yes, our maintenance team is available for routine requests and emergencies. Submit requests through the resident portal.

We allow dogs & cats, with a maximum of two (2) per residence. Pet interviews may be conducted prior to move-in and documentation from a Certified Veterinarian listing breed and current vaccinations will be required. A non-refundable pet deposit of $250 and monthly pet rent of $50. Breed restrictions apply.

• Pit Bulls (which includes American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, and American Bulldog)
• German shepherds
• Akitas
• Rottweilers
• Boxers
• Doberman pinschers
• Mastiffs
• Malamutes
• Cane corsos
• Huskies
• Chow chows
• Any wolf hybrid
• Great danes
• Any mix with any of the above breed

Yes, there is a 35 lb. limit.

Guests are welcome to visit. Guests staying in excess of 72 hours MUST register with the office. Further restrictions apply. Contact our office for details.

Early lease termination policies apply. Contact the leasing office for details and associated fees.

Yes, quiet hours are from 8PM – 8AM to ensure a peaceful environment for all residents.

Move-in dates depend on availability and lease approval. We'll provide a move-in schedule after lease completion.

On your move-in day, visit the leasing office to pick up your keys, sign final documents, and complete an inspection.

Provide written notice sixty (60) days before your lease ends. Contact our office for move-out procedures.

Residents are responsible for electricity. Electricity is billed directly to residents by utility provider.

Submit requests via the resident portal, by calling the office, or visiting in person. Emergency maintenance is available 24/7.

For emergencies like water leaks or power outages, call 585-775-0272 immediately.